Frequently Asked Questions
Everything you need to know about your Kaotiko BCN order
Where does Kaotiko BCN ship to?
We ship our urban fashion worldwide. Delivery times vary between 2-5 business days for domestic orders in Spain and 5-10 business days for international shipments.
What is your return policy?
You have 30 days from the date of receipt to return your items. Products must be in their original condition with all tags attached to be eligible for a full refund.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery status.
Where are your clothes manufactured?
We take pride in our 'Made in Barcelona' philosophy. A significant portion of our collection is designed and produced locally to ensure quality and support local craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Bizum for our customers in Spain.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our signature oversized streetwear fit.